What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that specifies how many times you must bet your bonus funds (and sometimes your deposit) before the money can be withdrawn as cash. This ensures that bonuses are used for gameplay rather than being cashed out immediately.
Why can't I withdraw my bonus?
Bonus funds are usually locked until the specific wagering requirements attached to the offer are met. Until these conditions are satisfied, the funds remain in your bonus balance and are not eligible for withdrawal. Check your account for your current progress.
Why did my balance drop when I claimed an offer?
Depending on the bonus structure, some offers may utilize a 'sticky' mechanism where the initial bonus amount is used for wagering but is removed from the total balance once the wagering requirements are completed and the winnings are converted to cash.
Do all games count equally?
No, most casinos use game weightings. High-volatility games like slots typically contribute the most toward wagering, while table games and live dealer options contribute less because they have lower house edges, making it easier for players to meet requirements.
Can I hold two bonuses at once?
Generally, platforms allow only one active bonus at a time. Activating a new offer may forfeit any remaining funds or progress from a previous bonus. Always check the specific terms of each offer in your account to see if bonuses can be stacked.
What happens when a bonus expires?
If the wagering requirements are not met within the designated timeframe, the bonus funds and any winnings generated from them are typically removed from the account. Validity periods are listed alongside each offer in your account.
Can I cancel a bonus?
In many cases, you can cancel an active bonus, but doing so usually means you forfeit the bonus funds and any winnings earned using those funds. This is often done by players who wish to withdraw their original cash deposit immediately.
Where do I check my wagering progress?
You can track your remaining wagering requirements within the promotions or bonus section of your member account. This section will show you exactly how much more you need to bet before the funds become withdrawable.